Studio Policies

Please review before your first class.

Liability Waiver

All new clients must complete our liability waiver before participating in a class. Complete the waiver here. You will not be permitted to take class until this is on file.

Arrival Policy

Clients arriving more than 5 minutes after class start time will not be able to participate, and class credits will not be refunded. This policy is in place to ensure everyone's safety and a timely start for the full class. Once class has started, the studio door will be closed and no late entry will be permitted.

Cancellation Policy

We understand plans change. To avoid losing your class credit:

Non-Members: Cancel at least 12 hours before your scheduled class.
Members: Cancel at least 8 hours before your scheduled class.

Cancellations made after these windows, and no-shows, will result in a forfeited class credit.

For Members:

Late Cancel (inside the 8-hour window): $10 fee, plus loss of the class credit.
No-Show: $15 fee, plus loss of the class credit.

Cancellations can be made directly through Mariana Tek, either online or through the app, up until the applicable window closes.

Waitlist Policy

If a class is full, you're welcome to join the waitlist. Joining the waitlist means you're agreeing to attend if a spot opens up — if your plans change, please remove yourself as soon as possible so the spot can go to someone else. Standard cancellation and no-show policies apply to waitlist spots you're moved into.

Pregnancy & Safety

If you are pregnant, please notify your instructor before class. We also require written approval from your doctor confirming you're cleared to participate. This is for your safety and your baby's — please don't skip this step.

Heated classes and select formats are marked Not Pregnancy Safe on our Class Styles page. Our Women Only Reformer format was designed to be safe throughout pregnancy and postpartum recovery — always check with your doctor first.

Class Packs & Memberships

Full pricing, expiration windows, and package details are listed on our Pricing page. A few key terms:

Class packs expire per the terms listed at purchase and are non-extendable unless an Expired Credit Extension is purchased.
Memberships are billed monthly on autopay and may be cancelled at any time — there is no minimum commitment.
Class credits from memberships do not roll over month to month.
All sales are final. We do not offer refunds on class packs or memberships once purchased.

Studio Etiquette

We ask all clients to treat our space, instructors, and fellow clients with respect and kindness — this studio is meant to feel like a second home for everyone who walks through the door.

Grip socks are required for all classes — bring your own or purchase a pair at the studio.
Please arrive in appropriate workout attire.
Phones should be silenced and put away during class — please save calls, texts, and photos for after class.
Repeated disregard for studio policies may result in loss of studio access, at the studio's discretion.

Privacy

We respect your privacy and only use the personal information you share with us (like your name, email, and payment details) to manage your bookings, process payments, and send you updates you've opted into. We never sell your information to outside parties. For more on how we handle data collected through this website, see our Privacy Choices page.

Have a question about our policies? Contact us.